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Showing posts with the label #WorkPhilosophy

Need > Want

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If We dont ask : Why should We implement this?  then We would miss out the best alternative solution to resolve the true needs and later on We fall under the high performance losses. I have many technical leader friends who have always thoughts and fight in their minds that when choosing features for product development milestones what is the actual "needs" for specific features to implement first on high priority; This is the tricky question and one gets the right answer in right time when He / She exercises and grows with correct set of tools and techniques and or process with his / her teams and clients. To understand the clients' and teams' NEEDs (and wants),  There is an easy simple structured process -- It is called "Design Thinking"   I use to call  2D-3D technique  and am practicing this from many years. 2D means  2D iamonds technique to initiate with teams various meetings 3D means  3D imensional approach to continuously add feedback loop in ev

AFT (Automation Framework Team) should not take developers' false catches

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What does It mean by "developers' false catches" ? It means those implementations or application unexpected behaviors which should not be automated with automation framework. Why those should not be the candidates for automation? It is observed that adding these kinds of requirements in automation may set short ROI for organizations but it never becomes for long terms – You may ask “why” again, below are couple of examples which put more lights on this question. Case-Study : #1 “Product Team has new requirements in build 1.2.x like objects inputs are changed with prefix or suffix strings and that affects more than 1000 automated test-case(s)” Due to limited resources and short dead line to certify build(1.2.x) of the product, Product lead comes to AFT and asks for help. He requests to update Automation Framework in such a way that manages prefix and suffix inputs and his team does not have to update their test-case(s). As part of the service team (AFT), we provided soluti

Communication and right attitude continuously adding precious drops in the sea of success.

Someone has well said "Communication matters" -- I would like to go further ahead. Yesterday, I went to PathMark to get some stuff. There were some schemes going on Tide (laundry detergent) with light bulbs on discount. One Customer came to customer service and started demanding he needs two bulbs free with Tide but the fact was that there was some discount if you purchase Tide with that light bulbs. The customer support guy explained the person that he could not give free two light bulbs as that was not scheme currently. Still the guy asking for free – he did not listen to customer support person and continuously telling him "I want free light bulbs". Customer Support Person explained him three or four times with his best knowledge that he could not give him but still that guy demanding. At last customer support person call to his Manager for help; Manager came and explained to the person that you got your discount and that is the scheme running currently but perso

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